THE SASSY FAQ
YOU ASKED.
WE ANSWERED.
Everything you need to know before, during and after making your smile a little more interesting.
01
PRODUCT & SAFETY
Will it hurt? +
No. Applying a tooth gem shouldn’t hurt. You’re decorating the surface of the tooth, not drilling into it.
Are Sassy Smile tooth gems safe? +
Sassy Smile tooth gems are designed for cosmetic at-home application. Always follow the application instructions carefully and apply only to healthy natural teeth.
What comes inside the Sassy Kit? +
The Sassy Kit includes tooth gems, bonding glue, a mini UV light, gem picker pen, tweezer, application sticks, cotton roll and an instruction guide.
Are the gems professional-grade? +
We use premium crystal gems selected for a bright, polished finish designed to give your smile that professional-looking sparkle at home.
02
APPLICATION
Can I apply it myself? +
Yes. Sassy Smile is designed for at-home application, with everything you need and a step-by-step guide included in the kit.
Do I need to go to a salon? +
Nope. That’s kind of the point. The Sassy Kit is made so you can apply your tooth gem at home without booking a salon appointment.
How long does application take? +
The application itself is quick once you have everything ready. Take your time with placement and follow each step carefully for the best result.
Can I choose where the gem goes? +
Absolutely. Placement is part of the fun. Choose the tooth and position you like, then follow the application steps carefully.
03
WEAR & AFTERCARE
How long does it last? +
Typically 2–10 weeks, depending on your application and aftercare. Treat her nicely and she’ll stick around longer.
Can I eat, drink & brush normally? +
Yes. Once your gem is properly applied, you can still eat, drink and brush your teeth. A little extra care around your gem helps it stay looking good for longer.
Can I remove my tooth gem? +
Tooth gems are temporary. If you want yours removed early or you’re unsure about removal, we recommend speaking with a dental professional.
What should I avoid after applying it? +
Be gentle with the gem immediately after application and avoid unnecessary pressure or picking at it. Good aftercare helps your gem stay put for longer.
04
KIT OR GEMS ONLY?
What is the difference between Kit and Gems Only? +
The Kit includes the tools and materials needed for application. Gems Only is simply the gem design itself and is best if you already have what you need to apply it.
Should I choose the Kit for my first order? +
If this is your first time applying a tooth gem at home, the Kit is the easiest option because it gives you everything you need in one place.
05
ORDERS & SHIPPING
Do you ship worldwide? +
Yes. Sassy Smile ships worldwide.
How long does UK delivery take? +
UK delivery normally takes approximately 7–10 days.
How long does worldwide delivery take? +
Worldwide delivery normally takes approximately 7–15 days.
How do I track my order? +
Once tracking is available, you can access it through your order confirmation or shipping update.
Will I receive an order confirmation? +
Yes. Once your order is successfully placed, you’ll receive an order confirmation using the email address entered at checkout.
06
RETURNS & SUPPORT
Can I return my order? +
Return eligibility depends on the condition of the item and the circumstances of the order. Please check our Return & Refund Policy for the full details.
What if my order arrives damaged or incorrect? +
Email us with your order number and details of the issue. If possible, include clear photos so we can review what happened and help you properly.
Can I change or cancel my order? +
Contact us as soon as possible after ordering. We can’t guarantee changes or cancellations once an order has entered processing, but we’ll do our best to help.